Privacy Policy

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This Privacy Policy describes how Biojoint, operating through the website biojoint.world, collects, uses, stores, and protects personal information when you interact with our posture coaching and body habit programs, including the Foundation Posture Assessment, Four-Week Alignment Coaching, and Complete Body Habits Intensive.

Information We Collect

When you purchase or inquire about our posture coaching products, register for sessions, or contact us through our website, we may collect the following categories of personal information:

• Identity information such as your full name and preferred name used during coaching sessions
• Contact information including email address, phone number, and mailing address when provided
• Session-related information including posture assessment results, movement screening notes, ergonomic workspace details, and coaching progress records
• Payment and billing information processed through secure third-party payment providers when you purchase coaching programs
• Communication records including messages submitted through our contact form, email correspondence, and session scheduling requests
• Technical data such as IP address, browser type, device information, and pages visited on biojoint.world collected through cookies and similar technologies

How We Use Your Information

Biojoint uses the personal information we collect for the following purposes related to our posture coaching products and services:

• To deliver, manage, and personalize your posture coaching sessions and body habit programs
• To process transactions, confirm bookings, and manage your enrollment in Foundation Posture Assessment, Four-Week Alignment Coaching, or Complete Body Habits Intensive programs
• To communicate with you about session schedules, program updates, coaching recommendations, and responses to your inquiries
• To analyze and improve our coaching methodologies, program content, and client experience across all posture coaching offerings
• To comply with applicable legal obligations, resolve disputes, and enforce our Terms of Use and Return Policy
• To send promotional communications about new coaching programs, workshops, and posture-related resources, only where you have provided consent

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your explicit consent when you submit our contact form or agree to data processing during program enrollment; the performance of a contract when you purchase and receive posture coaching services; our legitimate interests in operating and improving Biojoint coaching programs; and compliance with legal obligations under applicable United States privacy and consumer protection laws.

Data Sharing and Disclosure

Biojoint does not sell your personal information to third parties. We may share your data with trusted service providers who assist us in delivering posture coaching services, including payment processors, scheduling platforms, email service providers, and website hosting services. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Biojoint, our clients, or others.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining coaching records for the duration of your active programs and for a reasonable period thereafter to support follow-up sessions and program continuity. Posture assessment records and coaching progress notes are retained for up to five years unless you request earlier deletion and no legal obligation requires continued retention. Payment records are retained as required by applicable tax and financial regulations.

Data Security

Biojoint implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, secure storage of coaching records, access controls limiting data access to authorized coaching staff, and regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information held by Biojoint:

• The right to access and receive a copy of the personal data we hold about you
• The right to request correction of inaccurate or incomplete personal information in your coaching records
• The right to request deletion of your personal data, subject to legal retention requirements
• The right to request restriction of processing in certain circumstances
• The right to receive your data in a structured, commonly used format where technically feasible
• The right to withdraw consent for marketing communications or data processing where consent is the legal basis

To exercise any of these rights, contact us using the information provided below. We will respond to your request within thirty days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites, including Google Maps for studio location display. Biojoint is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children Privacy

Our posture coaching products and services are intended for individuals aged eighteen and older. Biojoint does not knowingly collect personal information from children under eighteen. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

International Data Transfers

Biojoint is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers and coaching operations are located. By using our services, you consent to such transfer and processing.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our posture coaching products, data practices, or legal requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you via email or a notice on biojoint.world. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact Biojoint at:

136 W 87th St, New York, NY 10024, United States

team@biojoint.world

Phone: +16467895612